Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Contact information: your name, phone number, email address, and service address.
• Service details: information about the property you'd like cleaned, the services you're interested in, and answers to any qualifying questions on our forms (for example, your location and your desired timeframe).
• Communications: any messages, photos, or details you share with us by phone, text, email, or web form.



We also automatically collect some information when you visit our website:

• Usage and device data: such as your IP address, browser type, pages viewed, and the date and time of your visit.
• Cookies and tracking technologies: see Section 6 below.

We collect information through:

• Forms on our website (including quote requests and contact forms).
• Lead forms on Facebook and Instagram ("Instant Forms") when you respond to one of our ads.
• Phone calls, text messages, and emails with us.
• Cookies and similar technologies on our website.

We use your information to:

• Contact you about your quote request and schedule your service.
• Provide, perform, and follow up on our exterior cleaning services.
• Send you appointment reminders, updates, and service-related messages.
• Send you promotions or offers, where you have agreed to receive them.
• Improve our website, ads, and customer service.
• Comply with the law and protect our business.

By providing your phone number and opting in, you agree that we may contact you by text message about your quote, appointment, and services, and, where you have agreed, about promotions and offers.

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP. You can reply HELP for help.

Consent to receive text messages is not a condition of purchasing any service.

We do not sell or share your phone number or SMS consent with third parties or affiliates for their own marketing purposes.

We do not sell your personal information. We share it only as needed to run our business, including with:

• Service providers who help us operate, such as our advertising platforms (Meta/Facebook and Instagram), our customer relationship management (CRM) system, automation tools, scheduling tools, and email/text providers.
• Payment processors, if you pay us online, to process your transaction. We do not store full payment card details ourselves.
• Legal and safety reasons, when required by law, to enforce our agreements, or to protect our rights, property, or safety.
• These providers are permitted to use your information only to provide services to us.

Our website may use cookies and similar technologies, including advertising and analytics tools such as the Meta Pixel and Google services, to understand how visitors use our site and to measure and improve our advertising.

You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of our website function.

We keep your information for as long as needed to provide our services, maintain our business records, and comply with legal obligations. When it is no longer needed, we take reasonable steps to delete or de-identify it.

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may:

• Opt out of marketing texts by replying STOP, and marketing emails by using the unsubscribe link.
• Request access to, correction of, or deletion of your personal information by contacting us using the details below.

Depending on where you live, you may have additional rights under state privacy laws. To make a request, contact us using the information in Section 13.

Our website and ads may link to other websites we do not control. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above. Your continued use of our website after changes are posted means you accept the updated policy.